Cancellation Policy
We strive to accommodate order cancellations whenever possible. Please review the following guidelines regarding cancellations and shipping refunds:
Cancellation Policy
- Before Fulfillment: Orders can be canceled before they are processed and fulfilled. If you cancel your order before it is processed and shipped, shipping costs will be refunded once the order is returned to our warehouse.
- After Fulfillment: Once an order has been processed and fulfilled, cancellations cannot be accommodated. Shipping costs are non-refundable once an order has been fulfilled and shipped. Please contact us immediately if you wish to cancel your order before it is processed.
How to Cancel an Order:
- To cancel an order, please contact us at store@scottishrite.org or 202-777-3163 with your order number and cancellation request. We will confirm if your order is eligible for cancellation and provide further instructions